Laptop HD: KO
I'm afraid my laptop has gone down for the count: the hard-drive has failed. I was creating backups in preparation for my upgrade to MacOS X Panther. One backup failed with an I/O error. I restarted it and about 80% through, my IBM-branded OEM hard-drive started clicking constantly and loudly. I believe that it will never serve data again. Fortunately, I was making multiple backups and have one complete full-image backup from earlier that day and two others (incremental, maybe a week out-of-date; partial full image when failure occurred) which are not complete but include all the really important data.
I have six months left on my AppleCare extended warranty, so the failure should be covered under warranty. Much better that it happened now than six months from now.
A long time ago I read a maxim to the effect, "Your hard-drive has either just failed or is about to fail." Hard drives don't fail often in my experience, but now that it has happened to me, I'm very glad that I have backups.
Unfortunately, this means I will be without a laptop for a little while, which will definitely crimp my style.
Update [06 Dec 2003]
Apple did a great job turning around this fix!
12/04/2003 Thu 22:08:33 PT Closed 12/04/2003 Thu 10:24:00 PT Unit Shipped/Completed 12/04/2003 Thu 09:43:00 PT Begin Testing 12/04/2003 Thu 03:09:00 PT Begin Repair 12/04/2003 Thu 02:51:00 PT Unit Received 12/01/2003 Mon 11:48:43 PT Repair Requested 12/01/2003 Mon 07:55:00 PT Request Acknowledged
Apple shipped a packing container to me. There was some confusion with the shipping company such that I didn't get the container until Wed. That same day, I shipped my laptop to Apple just over in Houston (Apple paid for all shipping). Apple received it, fixed everything, and sent it back to me all in one day!
So, now I've a working 30 Gb hard drive (another IBM model). They asked if there was anything else they could look at it while it was in, so I mentioned that the DVD drive which didn't spin up correctly occasionally (since the day I got it; but I use DVDs and CDs seldom enough that it hasn't been too much of an issue). I also mentioned a little paint chipping on the back corners and hinges of the display. I didn't expect that to be fixed, I just wanted it on-the-record just in case it were to come back with significantly more chipping.
Well, according to the parts list, it looks like they replaced the DVD drive. They also replaced a bunch of case parts including a new display housing! That really was not strictly necessary, but definitely appreciated, so here I am making that appreciation public. The titanium top is just like new.
Finally, I got a new cord for my power adapter, so now I have two. My Apple cord started sparking about a year ago (blue sparks inside the cord; it was rather pretty really, like lightning). I didn't want to deal with AppleCare at the time because I needed a replacement quick (in hindsight, AppleCare probably would have been quick), so I bought a new power adapter from MadsonLine. Power adapters are pricey (from anywhere)! The MadsonLine one is as nice and small as I've ever seen and I'm happy to have two adapters. Now I can leave one at work and one at home and that's one fewer thing to shuttle back and forth.